Privacy Policy

Privacy Policy

By using a site powered by Igloo, you agree without limitation or qualification, to be bound by and to comply with this privacy policy.

IGLOO Inc and its affiliates, and their successors and assigns (collectively referred to as “IGLOO”), are committed to protecting your privacy. This Privacy Policy applies to the collection, use and disclosure by IGLOO of information about identifiable individuals (“Personal Information”) collected through IGLOO wesites, including IGLOO, and in connection with IGLOO services.

Please Note: If the website, community or corporate social network that you are registering for is Powered by IGLOO™, then it will be governed by this Privacy Policy.



IGLOO has undertaken to build, manage, support and deliver a technology platform for the creation of online networks for knowledge exchange and collaboration. Websites powered by IGLOO (denoted by a chicklet in the footer) technology are general audience web sites and can be public, private or semi-private. Personal Information of users is collected, used and disclosed as described in this Privacy Policy.  IGLOO does not intentionally collect information from persons under the age of 13.


Collection of your Personal Information

IGLOO may collect Personal Information, such as your e-mail address, name, home address or telephone number. IGLOO may also collect demographic information, such as your postal code, age, gender, preferences and interests. If you choose to sign up for certain set of our services, we may collect additional Personal Information, including your credit card number and billing address, in order to create a billing account.

You can choose to create a public profile, containing information about yourself, such as your hobbies, expertise, associations and interests. Any information you choose to enter in your public profile will be visible to other users of the network you are a member of and when you interact with other users (for example through blogs, forums, and chat rooms), a link to your public profile will be displayed in the member directory. To edit your personal information, log into your IGLOO community, click on your name to access your account and click “Edit Profile”. This will take you to your profile details pages. Click on the links and add/edit your personal information. Once you have completed or updated your personal profile, click the “Privacy” link and select the information you want to share with Nobody, Contacts or Everybody (public).

Please keep in mind, when considering whether to provide Personal Information through a site powered by the IGLOO technology, that any information you provide may be collected and used by others (for example Google search engine). IGLOO may collect information about your visit to a specific site powered by the IGLOO technology, including the pages you view, the links you click and other actions taken within a site powered by the IGLOO technology. We also collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses.

Certain IGLOO services may be co-branded and offered in conjunction with another company. If you register for or use such services, both IGLOO and the other company may receive information collected in conjunction with the co-branded services.


Use of your Personal Information

IGLOO uses your Personal Information to operate IGLOO and deliver our services. These services may include the display of customized content and advertising based upon the information IGLOO has collected. IGLOO may use your Personal Information to inform you of other products or services available through our IGLOO technology and may use your Personal Information to send you surveys regarding current services or new services that it is considering offering.


Disclosure/Transfer of Your Personal Information

IGLOO does not sell, rent or lease its user lists to third parties. IGLOO may, from time to time, contact you on behalf of a third party about a particular offering or materials that we believe may be of interest to you. In those cases, your Personal Information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies (“Service Providers”) to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analyses of our services (collectively, the “Services”).

We will only permit Service Providers access to Personal Information to the extent that it is required to deliver the Services and will require them, through contractual means, to maintain the confidentiality of your information and respect your privacy. Specifically, we will require Service Providers to establish and maintain appropriate safeguards for Personal Information and prohibit them from using Personal Information we transfer to them, except for the purpose of providing the Services, and from disclosing such Personal Information.

IGLOO may access and/or disclose your Personal Information if required or permitted to do so by law. IGLOO may also access and/or disclose your Personal Information under the following circumstances:

(a) to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on IGLOO;
(b) where IGLOO has reasonable grounds to believe that such access or disclosure is necessary to prevent or investigate any breach of an agreement or contravention of a law; or
(c) in urgent circumstances to protect the life, health or security of any person.

IGLOO may also disclose your Personal Information to its successor or any assignee of IGLOO.

IGLOO does not use or disclose sensitive Personal Information, such as race, religion, or political affiliations, without your explicit consent. Any use or disclosure of your Personal Information within IGLOO will remain subject to the limitations of this Privacy Policy. IGLOO will give you notice and obtain your consent before using or disclosing your Personal Information for any purpose that is not described in this Policy.

IGLOO does not have a formal escrow policy, our product is web based or “Service-As-A-Software” (SAAS) and clients may request their data at any time including in the event of a merger or bankruptcy.


Control of your Personal Information

In certain instances, IGLOO offers its members an opportunity to limit the collection, use and sharing of their Personal Information. For example, you may choose not to receive marketing materials from IGLOO, on its own behalf or that of third parties, and may stop the delivery of future promotional e-mail and Newsletters. When providing Personal Information to IGLOO or responding to a communication from IGLOO, look for a button, box, a question asking whether or not you want to provide or share your Personal Information, or an unsubscribe option.

There is some information which IGLOO must collect to provide you with services and some communications that you will not be able to unsubscribe from, as they are considered a part of the service you have chosen.


Security of your Personal Information

IGLOO is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card numbers) over the Internet, we protect it through the use of encryption technologies, such as the Secure Socket Layer (SSL) protocol.


Use of Cookies

IGLOO uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize IGLOO pages, or register with IGLOO or subscribe to services, a cookie helps to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as billing address, preferred e-mail address, and so on. When you return to IGLOO, the information you previously provided can be retrieved, so you can easily use the IGLOO features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to fully experience the interactive features of the IGLOO services.


Changes to this Policy

IGLOO encourages you to periodically review this Policy. IGLOO will occasionally update or change this Privacy Policy. When IGLOO makes changes to this Policy, you will see the word “updated” next to the Privacy Policy link on the introductory page of IGLOO for a period of at least thirty (30) days from the change. The date that this Policy was last updated will appear at the top of the Policy. IGLOO recommends that you subscribe to this page to receive notifications.


Enforcement of this Privacy Policy

IGLOO welcomes your comments regarding this Privacy Policy. If you believe that IGLOO has not adhered to this Policy, would like to access or request an amendment to your Personal Information being held by IGLOO, please contact our Privacy Officer by telephone, e-mail, or postal mail using the contact information provided.

Privacy Officer

Igloo Inc.
55 King Street West
Kitchener, Ontario, N2G 4W1

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